Gownformal strives to fulfil every order as promptly as possible, however please allow up to 20 days for processing due to payment clearance, stock arrival, even longer for alterations required for customised gowns. For urgent orders please specify your date of event and we will prioritise your order.
We ship with DHL/UPS express. This service is fast and reliable. Allow 3 - 5 business days. You will be provided with a tracking number via email once posted. Please use your tracking number to follow the journey of your dress and delivery dates.
Within US/Canada/Australia/New Zealand: $25.00 DHL/UPS Express allow processing and (2-5 business days shipping)
Rest of World: $35.00 DHL Express allow processing and (3-5 business days shipping)
Europe orders may incur customs/ import fees. These duties and taxes are determined by the customs agency within your country of destination. These fees will be based on the value of your order and the Tax-free threshold (if it exists) for the products imported into your country. Payment of any duties and taxes is the responsibility of the customer receiving their goods, and these fees are required at the time of delivery.